About us:

dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

Job Purpose:

This is a hands-on, varied administrative role to ensure the smooth running of events - specifically for our confirmed clients and partners from the moment of signing to end of the event.

You will need to be methodical and organised with a high attention to detail. The role will be customer service oriented serving both internal and external customers therefore you will need to be a creative problem solver and be able to work to tight deadlines and under pressure. You will be required to work closely with the Exhibitions Administration Manager, contribute to Sales, Operations, Finance, Marketing and the added-value elements, as well as assist in managing the CRM (customer relationship management) databases.

As part of working for an exhibition organiser you will need to be flexible and be able to work weekends in the lead up and on-site during the exhibitions with a real desire to help out and contribute to the team.

Job Context: 

• Administration - This will involve working closely with the Exhibitions Administration Manager on day to day admin functions.
• Sales - Dealing with enquiries and supporting the sales team
• Operations - Assisting the operations department with exhibitor list and floorplan changes
• Finance - Assisting with amendments and changes on contracts updated on the CRM platform.

Job Description:

• Assist in Managing & maintaining CRM system for Exhibitors (Salesforce).
• Assist in the preparation of Onsite information & requirements. (stationery, refreshments, files etc)
• Onsite: Handle enquiries regarding stands, payment and other services
• Assist in preparation of Visa letters for travel to Saudi
• Execute chases by email & telephone
• File comparisons to Database and floorplan for accuracy.
• Organize printing of floor plans.
• Prepare letters for Exhibitors/Suppliers for Shipment Clearances & Visa requirements.
• Perform general clerical duties to include but not limited to: photocopy, filing & courier.
• Assist in covering Reception for an hour once a week.
• Assist in helping the Sales, Operations and Marketing Departments deliver value added exhibitor promotion.

Minimum Experience:

• Minimum 1 year General Administration Experience
• Clear and effective communication skills that are essential for liaising with internal departments and external suppliers / vendors
• Advanced computer literacy skills in MS Office Packages (Word, Excel, PowerPoint and or any other CRM software), Internet & Emailing

Behavioural Competencies :

• Able to prioritise tasks within a given time frame and get things done
• Working effectively as part of a team
• Able to work independently with minimal supervision & to multi-task frequently
• Good organizational and planning skills
• Meticulous attention to detail

"Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time."

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